Privacy policy

We thank you for your trust in Mansour Gold. Based on this trust, we are keen to clarify our privacy and confidentiality policy to protect your personal information, in accordance with the following:

Data Protection

We are committed to protecting all data entered by our registered customers. However, we cannot guarantee the protection of your data if your password is shared with unauthorized persons. We prevent any unauthorized access to your data, except for what is required to complete purchase transactions with banks or shipping companies.

Privacy and Confidentiality Statement

We appreciate your concerns regarding the privacy of your data. This policy has been prepared to clarify the type of data we collect from you when you visit our website and how we manage this data.

When Contacting Us

All data provided by you will be treated as confidential. The forms submitted directly on the website require data that will help us improve our site. The data you provide will be used to respond to all your inquiries, feedback, or requests by this website or any of its affiliated sites.

Disclosure of Information to Any Third Party

We will not sell, rent, or disclose any information for the benefit of any third party outside this website. Information will only be disclosed if an order is issued by any judicial or regulatory authority.

Browsing

This website was not designed to collect your personal data without your knowledge while browsing. The data entered or collected while you browse this website will only be used to process your order.

Internet Protocol (IP) Address

The host server records your Internet Protocol (IP) address, the date and time of your visit, the type of web browser you are using, and the URL of any website that referred you to our site.

Online Surveys

Our online surveys enable us to collect specific data, such as your opinion regarding our website. Your responses are of utmost importance and highly appreciated, as they enable us to improve our site. You have complete freedom in providing your personal data.

Use of Cookies

Like other online stores, the Mansour Gold website uses cookies and similar technologies to improve the user experience and ensure the website operates efficiently. The cookies used are divided into:

• Essential Cookies: These are necessary for the website to function and enable basic features such as completing orders, managing the shopping cart, and logging in. These cannot be disabled.

• Analytics & Marketing Cookies: These are used to understand how visitors interact with the website, measure the performance of marketing campaigns, and provide content and advertisements tailored to users' interests. This type of cookie is only activated after user consent.

Users can control or modify their cookie preferences at any time through their browser settings or through the consent management tool available on the website.

Links to Other Websites

Our website may include links to other websites or advertisements from other sites. We are not responsible for the data collection methods used by those sites. You can view the privacy policies and content of those websites accessed through any link on our site. Please be informed that we may use third-party advertising companies to display ads when you visit the website. These companies have the right to use information about your visits to this and other websites (excluding name, address, email, or phone number) in order to provide advertisements about goods and services of interest to you.

Disclosure of Information

We will always maintain the privacy and confidentiality of all personal data we obtain. This information will only be disclosed if required by law or when we believe in good faith that such action is necessary or desirable to comply with the law, or to protect or defend the proprietary rights of this website or its beneficiaries.

Data Necessary to Execute Transactions

When we need any of your specific data, we will ask you to provide it voluntarily. This information will help us contact you and execute your requests wherever possible. Your provided data will never be sold to any third party for their own marketing purposes without obtaining your prior written consent, unless it is part of aggregate data used for statistical and research purposes without including any data that can be used to identify you.

Use of Users' Information

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Amendments to the Privacy and Confidentiality Policy

We reserve the right to amend the terms and conditions of the privacy and confidentiality policy if necessary and where appropriate. You will be notified through our available channels.

Information Security

Maintaining the security of personal information and preventing unauthorized access or viewing is a top priority for us. To achieve this, we take all necessary steps and measures to protect the user's data and personal information.

Disclaimer

The website disclaims any responsibility in the event of any breach of your personal accounts. Accordingly, you must inform us of any such breach by contacting customer service to take the necessary actions.

 

Updates to the Privacy Policy

Future changes may occur to our privacy policy, and you will be notified of the updates through one of our communication channels. Please note that any use of our website after the notification date constitutes your acceptance of the updated privacy policy.

 

Finally

Your concerns and interests regarding the confidentiality and privacy of data are a matter of utmost importance to us. We strive to achieve this through this policy.