Terms of service

Thank you for visiting the Terms and Conditions page.

Through this page, we aim to clarify all procedures, conditions, and rights for both parties. We would like to draw your attention to the fact that by using and visiting the website, and submitting your orders, you explicitly agree to the terms and conditions outlined in this agreement, which take effect from the date and time of registration.

We would also like to point out that this website is owned by the Dahab Gallery Trading Establishment, under Commercial Registration No. (4030569677), which is the owner of the registered trademark (Mansour Gold), headquartered in Jeddah.

Please review the terms and conditions that define the rules and terms of using the website https://www.mansour.com.sa. Using the website includes: accessing, registering, browsing, shopping, shipping, and delivery.

Acceptance of Terms

By visiting and using the website, you accept all the mentioned terms and conditions. These terms and conditions are subject to change by us at any time; therefore, you must review them before completing a purchase. We also constantly strive to comply with the approved standards and requirements in e-commerce. Should you have any inquiry that prevents you from accepting the terms and conditions, please contact us.

Legal Age

To use the website, you must be 18 years of age or older. In the event this condition is violated, the legal responsibility falls on the parents or legal guardian.

Lawful Use

All data entered through the website must be accurate and correct. If proven otherwise, the user may be subject to legal accountability as a result of violating the applicable instructions and conditions.

Account Registration and Cancellation

When creating an account on our website, you must provide accurate and correct information. This data is protected in accordance with the privacy protection clauses, and your personal information forms part of the record for interacting with our services. If you use the website, you are responsible for maintaining the confidentiality of your personal accounts and password. The website bears no responsibility toward any person claiming any loss or damages that may arise due to a failure to protect your password or any other information related to your personal account. If you suspect any suspicious transactions on your personal account, please notify us immediately. The customer also has the right to cancel the account at any time unconditionally, provided there are no registered debts against them.

Receiving Notifications

By agreeing to create an account on our website, this constitutes consent to receive notifications via electronic messages in all forms. All notifications sent to you are considered legally binding and cannot be contested. If you are unable to receive any notifications or if there is an issue selecting the relevant icon, we will strive to alert you as soon as possible.

Personal Account Suspension

(Mansour Gold) reserves the right, without notifying the customer, to suspend accounts that exhibit any fraudulent activity or misuse of this service.

Do the product colors and quality exactly match the displayed images?

The appearance and colors of the displayed product may vary slightly from reality depending on the type of device used by the customer. This is beyond our responsibility. The official reference for selecting the product is the specification sheet shown next to the product at the time of display.

Do the colors and quality of the products exactly match the displayed images?

The colors and shapes of the displayed products may vary from reality depending on the customer's device. This falls outside our scope of responsibility. The definitive reference for product selection is the (specifications card) displayed next to the product at the time of viewing.